hsuwh0314
Ontdekker
  • 1Reacties
  • 0Oplossingen
  • 0Likes

Request a new SIM card and send to me

Dear Fodafone,

I have your number in Netherlands. I am in Taiwan now, and I lost my fodafone SIM card. I have to do some banking in Taiwan with my Netherland phone number receiving SMS message. I want to ask if I can request a new SIM card and send it to me?  My number is  +31 6******, and my name is Wen-Hung Hsu. 

 

Best regards,

Wen-Hung Hsu

1 Geaccepteerde oplossing

Geaccepteerde oplossingen
Energieboy
Super Expert
Super Expert
  • 9150Reacties
  • 2917Oplossingen
  • 1989Likes

Hello @hsuwh0314 
It is not possible to send you a new simcard, where you are! Only Vodafone can send you a new simcard to your home adres. If you want a new simcard, you have to call to the customer service: 0800-0094 - from a other country you can call +31 6 54 50 01 00

More info on the website:
https://www.vodafone.nl/support/toestel-en-sim/sim.shtml

Bekijk in context

2 Reacties 2
Energieboy
Super Expert
Super Expert
  • 9150Reacties
  • 2917Oplossingen
  • 1989Likes

Hello @hsuwh0314 
It is not possible to send you a new simcard, where you are! Only Vodafone can send you a new simcard to your home adres. If you want a new simcard, you have to call to the customer service: 0800-0094 - from a other country you can call +31 6 54 50 01 00

More info on the website:
https://www.vodafone.nl/support/toestel-en-sim/sim.shtml

Bekijk in context

Steven
Community Moderator
Community Moderator
  • 10971Reacties
  • 1657Oplossingen
  • 2009Likes

Did you contact my collegues @hsuwh0314? Did they request a new sim card? 

Uitgelicht topic