Order nu de Galaxy S24 bij Vodafone
De modellen op een rij De Samsung Galaxy S24 is verkrijgbaar in drie verschillende modellen, de S24, de S24+ en de S24 Ultra. De Samsung Galaxy S24 en S24+ zijn beschikbaar in het Onyx Zwart, Marmer G...
Problems met Huawei P20 lite en 4g mobile data internet ... anyone ?
Opgelost! Ga naar oplossing.
In that case we have to wait untill the investigation by our technical department is finished.
Do you have an ticketnumber? That way I can check what the status is for you @Rikervp
Hi @Rikervp ,
Are you still experiencing issues with your mobile phone and 4G? If so, try these tips:
• Reboot your phone
• Insert your simcard in an other phone
• Remove your simcard from your phone, reboot and insert the simcard
• Do a check if a software update is available
• Check if the APN settings are correct (take a look at Informatie voor Android gebruikers)
Last but not least, check the network map. Make sure to check if there isn't any issue in your region.
Do you have an update for us @Rikervp?
yes have tried that a few times. at the store and on the telephone with service dept. seems to be account problem with the phone number itself… have used the sim in a different phone at the store as well and the same problem occurs… they even made a new sim card but the problem still exsists ….
Did the service department has created an investigation for our technical department?
From what I understand… yes they did..
I am wondering if anyone else is also having this problem ?
yes I have already done that 2x…
In that case we have to wait untill the investigation by our technical department is finished.
Do you have an ticketnumber? That way I can check what the status is for you @Rikervp
9764401
the tech dept ,,, is taking thier technical time…
I just checked the investigation. Unfortunately, the technical department are still checking why you have slow/ no internet @Rikervp
In this case I can only advise to wait. My apologies for the inconvenience!
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De modellen op een rij De Samsung Galaxy S24 is verkrijgbaar in drie verschillende modellen, de S24, de S24+ en de S24 Ultra. De Samsung Galaxy S24 en S24+ zijn beschikbaar in het Onyx Zwart, Marmer G...