KevinM

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Money return after order got canceled

Hello,

 

my vodafone order for an Iphone 14 and a sim card got canceled on the 6th of March to this date I haved recieved my money back. In the orinigal mail it stated that I should receive my money within 5 buisness days.

 

How much longer will I have to wait?

 

Best,

 

Kevin

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Cecilia
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Hi @KevinM, welcome here!

I'm sorry to read that your order has been cancelled. Normally you should receive the payment back within 5 working days. This period is already been expired. I would advise you to call our department ''Status Order'' on 0800-0560. They can check if the order has been cancelled correctly and check the status of the refund in our backoffice. 

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