Money return after order got canceled

[KevinM]

Hello,

my vodafone order for an Iphone 14 and a sim card got canceled on the 6th of March to this date I haved recieved my money back. In the orinigal mail it stated that I should receive my money within 5 buisness days.

How much longer will I have to wait?

Best,

Kevin

[Cecilia]

Hi @KevinM, welcome here!

I'm sorry to read that your order has been cancelled. Normally you should receive the payment back within 5 working days. This period is already been expired. I would advise you to call our department ''Status Order'' on 0800-0560. They can check if the order has been cancelled correctly and check the status of the refund in our backoffice.