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I dont know who told u, ur data gets doubled with prepaid if u got Ziggo, but that information is not true.
U can check here all bundels u can get with Prepaid: https://mobiel.vodafone.nl/prepaid
It dont mather if u got ziggo or not, ur data will not be doubled.
Also u dont need to buy a bundle if u go back home, u can keep the simcard active by using it once per 6 months, that means 1 call, sms or internet session is enough to keep the simcard active, top-up is also valid
Hi @specific amount of money
Welcome to the customers help customers Community of Vodafone.
What a pity that you are leaving the Netherlands and understand that you still want to keep your subscription but that you want to lower it. As long as you are a Ziggo and Vodafone customer, you will receive double data. When you leave the Netherlands, you are no longer a Ziggo customer and you will no longer receive a double date and / or discount. Keep that in mind!
You can of course lower your subscription, this will cost you one time € 25 and you can find this information on this page: https://www.vodafone.nl/support/abonnement-en-rekening/wijzigen.shtml (I just think, you are now also in a Smart subscription. So lowering it won't cost you anything, according to Vodafone's website.)
However, you are talking about a 500MB subscription, there is not. Vodafone starts with Smart M and that is, without Ziggo, 1GB. See all Vodafone plans on this page: https://www.vodafone.nl/shop/mobiel/abonnement/red61-start-m/2-jaar/false/
If you have any questions, feel free to ask them. Sorry if my english is not quite right, I used Google
Energieboy wrote:
Hi @specific amount of money
Welcome to the customers help customers Community of Vodafone.What a pity that you are leaving the Netherlands and understand that you still want to keep your subscription but that you want to lower it. As long as you are a Ziggo and Vodafone customer, you will receive double data. When you leave the Netherlands, you are no longer a Ziggo customer and you will no longer receive a double date and / or discount. Keep that in mind!
You can of course lower your subscription, this will cost you one time € 25 and you can find this information on this page: https://www.vodafone.nl/support/abonnement-en-rekening/wijzigen.shtml (I just think, you are now also in a Smart subscription. So lowering it won't cost you anything, according to Vodafone's website.)
However, you are talking about a 500MB subscription, there is not. Vodafone starts with Smart M and that is, without Ziggo, 1GB. See all Vodafone plans on this page: https://www.vodafone.nl/shop/mobiel/abonnement/red61-start-m/2-jaar/false/
If you have any questions, feel free to ask them. Sorry if my english is not quite right, I used Google
Hi!
I am speaking about prepaid bundles by the way!
I dont know who told u, ur data gets doubled with prepaid if u got Ziggo, but that information is not true.
U can check here all bundels u can get with Prepaid: https://mobiel.vodafone.nl/prepaid
It dont mather if u got ziggo or not, ur data will not be doubled.
Also u dont need to buy a bundle if u go back home, u can keep the simcard active by using it once per 6 months, that means 1 call, sms or internet session is enough to keep the simcard active, top-up is also valid
specific amount of money wrote:
Hi!
I am speaking about prepaid bundles by the way!
Oops, I see that part of my message has not been posted. A bit strange, but then I'll put it briefly. Someone else has already written it and then it is double. I keep ik short
I had also written that prepaid never has double data, even if you have Ziggo. So that wouldn't work, only if you have a subscription, and then the rest of my explanation came, what you see.
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