Order nu de Galaxy S24 bij Vodafone
De modellen op een rij De Samsung Galaxy S24 is verkrijgbaar in drie verschillende modellen, de S24, de S24+ en de S24 Ultra. De Samsung Galaxy S24 en S24+ zijn beschikbaar in het Onyx Zwart, Marmer G...
I have problem with the bill for month September i want plz to check again before i pay it
Opgelost! Ga naar oplossing.
Could you fill in the details on your profile. This way I can check what costs are on this invoice.
Let me explain to you what happend if an invoice won't be paid.
If your simcard will be blocked, it means that there are/ is an invoice(s) not bin paid yet.
Before we will block a simcard, you receive several text messages and you can check the app for the invoices. After a longer period the simcard will be blockerd.
It is up to the customer to pay the invoices on time. If you don't understant why there are extra costs on a invoice, you can contact customer support. my advise is to do this on the moment that the invoice will apear in My Vodafone. From that moment you still have a few days.
Hello @basma
Welcome to our community.
I would like to help you further with the invoice of September.
Can you tell me what the problem is?
Could you also fill in the details in your profile, please?
My problem is i should pay 13 euro per month and the bill is 37 euro i think there is something wrong and its not the first time happened
If you open the invoice in My Vodafone (rekeningen - click on the name of the invoice), which costs do you see @basma
Again i check the invoice to see where the 24 euro but i didnot find any thing . Now more than one week u cut the service and tell now i didnot any explanation for that bill
Could you fill in the details on your profile. This way I can check what costs are on this invoice.
Let me explain to you what happend if an invoice won't be paid.
If your simcard will be blocked, it means that there are/ is an invoice(s) not bin paid yet.
Before we will block a simcard, you receive several text messages and you can check the app for the invoices. After a longer period the simcard will be blockerd.
It is up to the customer to pay the invoices on time. If you don't understant why there are extra costs on a invoice, you can contact customer support. my advise is to do this on the moment that the invoice will apear in My Vodafone. From that moment you still have a few days.
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De modellen op een rij De Samsung Galaxy S24 is verkrijgbaar in drie verschillende modellen, de S24, de S24+ en de S24 Ultra. De Samsung Galaxy S24 en S24+ zijn beschikbaar in het Onyx Zwart, Marmer G...