dmcardle

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eSIM activated but says no service when old VF nano SIM removed.

I’ve activated an eSIM with QR code and eSIM PIN, but when I take out my Vodafone SIM and put another SIM in, the eSIM can’t register with a network.  (I am currently roaming).  Any ideas? Alvast bedankt.

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dmcardle
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I’ve gone outside (no WiFi) and the 4G symbol has come on.  So, an hour or two of patience is the answer.  (I did also turn the phone off and on a couple of times.)

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Energieboy
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Hi @dmcardle 
You have to keep you old simcard inside and then follow the information on the card, you get. You have to connect your esim and then you have to go to My Vodafone to change your simcard to a eSim. 

When it is not working, call, or chat, with the customer service from Vodafone. 

dmcardle
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I’ve activated the new “Data Plan” in iOS.  Everything is turned on.  I had to ring klantenservice to activate new eSIM.  This became active after about 30 minutes, but so far only for voice - not for data.

 

dmcardle
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Klantenservice’s recommendation is to Reset All Network Settings.

dmcardle
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I’ve gone outside (no WiFi) and the 4G symbol has come on.  So, an hour or two of patience is the answer.  (I did also turn the phone off and on a couple of times.)

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