Replace damaged sim card while keeping my old number

[ChrisPMR]

Hello,

I have been using the same sim card and phone number since I arrived in the Netherlands. My card is now damaged and I would like to replace it, while keeping the same number. How can I do this? I went to a vodafone shop in Rotterdam, but they couldn't help.
Surely it should be possible to keep my old number? I don't have a contract, it was a prepaid card. I now have 2 sim cards, one lebara and one lycamobile, but I would prefer to keep my old number and stay with Vodafone.

Thanks in advance,
Chris

[Anonymous]

Hi Chris,

The numbers on your simcart will be gone if you don't export them to your phone. You can also export them to your gmail account if you have an Android phone.

If the mobile number still works, you can get a new simcart trough the Vodafone shop. They can replace the simcart so you can still use your old number. If the number is already gone, it is not possible 😞