walkline

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No more your client, but invoices keep coming

On the 10th of June, I completely switched to T-Mobile. At the end of June, I received an invoice and paid for it. But recently I received the new invoice. I don't understand, what I'm paying for? And for how long you are planning to send me new invoices?

My customer number is ***.

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Cecilia
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Hi @walkline

I'm sorry to read that you have left us. I have checked your invoices and normally you paid € 36,47 a month for your subscription. On the last 2 invoices you have been charged for € 4,85 and € 7,30 for the period till 10 june. In total you paid € 12,15 for your subscription for these 10 days + € 0,46 for costs outside your bunle. Based on your former monthly costs for you subscription is this amount correct for the period of 10 days, however I understand the confusion because it has been spread over 2 invoices. This was the last invoice from us 🙂 

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Cecilia
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Hi @walkline

I'm sorry to read that you have left us. I have checked your invoices and normally you paid € 36,47 a month for your subscription. On the last 2 invoices you have been charged for € 4,85 and € 7,30 for the period till 10 june. In total you paid € 12,15 for your subscription for these 10 days + € 0,46 for costs outside your bunle. Based on your former monthly costs for you subscription is this amount correct for the period of 10 days, however I understand the confusion because it has been spread over 2 invoices. This was the last invoice from us 🙂 

Energieboy
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That is a good explanation Cecilia. 
Fine you can see what is happened and the help to Walkline. I hope this person will response and let you know that it is a good answer and the person is happy that you helped. ☺️😉

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