Vladimir

Ontdekker
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Lost money

Hello. 15.06.18 I topped up my account for 20€. But nothing changed. When I called to support, support manager suggest to wait 5 days, but nothing.
I contact with my bank. Money remittance was done. On my bank account I have minus 20€.
At present moment I’m out of the Netherlands and have no chance call again to support.
Please clarify and answer on my email.
Thanks in advance.
Best regards
Vladimir
3 Reacties 3
Energieboy
Super Expert
Super Expert
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Hoi Vladimir
The best, in your case, is to contact Vodafone via Twitter and/or Facebook. There you can explain your situation and then they can respond to it more easily. Here on the community this is not possible because this is a customers helps customers community.

Have a great time and aks it that way, you will see it will help.
Steven
Oud Community Moderator
Oud Community Moderator
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Hi Vladimir

Have you already had contact with my colleagues about this?
and has it already been resolved?
Steven
Oud Community Moderator
Oud Community Moderator
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