MandelBroSet

Ontdekker
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Has my contract been cancelled?

English speaker who had to leave the Netherlands. Arranged prior to date for my contract to end on August 17th. My August bill was suspiciously high, so it was difficult to navigate the Dutch automated response. Usually, if you do not press buttons, you end up speaking with someone, but in this case.

Is anyone able to advice how to go forward? Another way to contact Vodafone, another way to check, or a way to navigate through the call?
3 Reacties 3
Energieboy
Expert
Expert
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Hello MandelBroSet
This is a customer helps customers community and therefore it is not possible to help you through the community. You will need to contact Vodafone customer service for this. These can help you and see what is going on with your contract. This is not possible via the community.

It is also possible to chat online, do so by clicking here (this is only possible if there are enough people present at the customer service).
Marc
Oud Community Moderator
Oud Community Moderator
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@MandelBroSet, did you succeed via our customer service?
Louis
Oud Community Moderator
Oud Community Moderator
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