Change Hydrid bundel

[oleg]

Hello,

At the moment I have subscription to the Vodafone Hybrid bundel 300 minutes/sms + 200 Mb of data. How I can change it to the 150 minutes/sms + 500 Mb data?

Kind regards,
Oleg

[Anonymous]

Normally you can change it trough my vodafone (website) or customerservices

[oleg]

Thank you.
at https://www.vodafone.nl/my/product/bundels-en-tegoed/
I see a message
"Je kunt je bundels op dit moment niet wijzigen."
there also
1 dagen resterend (t/m 25 augustus 2015)
may be this is the reason?

I tried to chat with customer services online and get an advice to call an 1200 + option 9. Then I did so, I still was not able to find a solution 😞

[Nadia]

oleg that's probably the reason. Any changes have to be made at least 10 days before the new bundle starts.