Blackberry Blox Activated but not working

[astrisia]

Hi my blackberry is 9700 and activated my Blox on 29 Jan afternoon by sms 4000 blackberry aan. I did not receive any reply. And when I try to apply again via sms on 4000, I got reply from 1200 that I cannot activate again since it was already activated.

Then I wait until now, 03 Feb 2014 the BBM was not active. The sign of BB was on and off (sometimes appear but sometimes not). But sometimes I cannot use whatsapp.

Can you please help me what's going on? It's been few days so it's not inconvenience for me.

Thanks.

[Annabelle]

Hi astrisia,

it's a pitty to hear that your BloX is still not activated yet. I want to ask you to contact the costumerservice, or our WebCrew by our facebook or Twitter account. There we can help you to solve this problem!