when I don't want to change my provider

[reaktivo]

Hallo,

I keep getting the following notification:

Er zit een foutje in je aanvraag voor nummerbehoud. Zou je nog een keer je gegevens willen doorgeven? Dat kan via www.vodafone.nl/nummerbehoud/opnieuw . Bedankt! 

I got my third one today. The problem is that I don’t want to change my provider, which means that someone is attempting to change my provider to Vodafone. Is it something that Vodafone can block for my number?

[Energieboy · Accepted solution]

Hi @reaktivo 
I do not know what is going on, but if you really want to talk to someone about Vodafone, please contact Vodafone customer service. You can do this by calling them or by starting a chat.

This is a customer helping customer community and nobody can help you with this. You can also send a private message via Facebook or [Twitter. 

[Sharon]

Did you contact us @reaktivo ?

[reaktivo]

@Sharon Yes, thank you. it seems that it was a one time mistake by another Vodafone customer.