Unlock Vodafone RED

[janjos1962]

Hi
I have a Vodafone RED subscription with phone.

I need to unlock the phone but everytimne I goto
https://my.vodafone.nl/my_vodafone/toestel_en_instellingen/mijn_toestel/toestel_instellingen/unlockc...

I get
Het verzoek kan helaas niet worden uitgevoerd.
Probeer het later opnieuw.
After I enter my imei and click Volgende.

Is it a problem with application or is the Unlock option "Locked" to me?

Rgds

*moderator edit: Subject changed from 'Unlock Vadafone RED' to' Unlock Vodafone RED'.

[Marc]

Hello @janjos1962,

When you buy a Vodafone Red subscription combined with a phone, the phone is usually already unlocked. Or is it a Vodafone prepaid phone and do you try to use a subscription SIM card?