Personal Data Change

[JayJoeSmith]

Good afternoon,  My friend Bujor Alexandru Ionut made a new abonament and payed for iPhone 11 Black. He must to check his email to confirm the date when he wants to receive that. 

PROBLEM

His email password is lost and he cannot reach it. How can he change it to be able to confirm the time of receiving the phone?

[Louis · Accepted solution]

Hi @JayJoeSmith, good to hear that you want to help you friend!
Your friend can call with my collegues through 0800-0560
They can help him further with the delivering of the phone.