Last bill is not correct

[ParisaHN]

In my last bill, when I add up my consumption, the final bill is incorrect. Would you please check this?

[Cecilia]

Hi @ParisaHN, welcome here. 

I can imagine that you are suprised when your invoice is higher then expected. Your invoice is higher because costs for data outside the EU is been charged. For 7 March you added the Alles-in-1 Wereld bundle. This is a bundle for 1 day and expires at 7 March 00:00. 

Costs have been charged for Data outside the EU on 8 March. The Alles-in-1 Wereld bundle was already expired at that moment.

For more information, please contact our Customer Service.