ihavenoname

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How to contact Vodafone by email?

I need to contact Vodafone urgently.

I cannot call, because I am in another country and my phone always cuts me off a few seconds into a call.

I cannot chat, because the chatbot only understands Dutch, and my question will be too nuanced for it anyway. It offered to put me through to an English speaking colleague, but then said none were available.

So I need an email address to contact, but cannot find one.

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Cecilia
Community Moderator
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Hi @ihavenoname, welcome here. 

Unfortunately we don't have the option to contact us by e-mail. You can only contact us by phone, chat, Twitter or Facebook. Also we have a special phone number to call us from abroad (+31 6 54 50 01 00). I understand that you have an urgent question. Please let me know if I can help you on our Community or you can also send a private message via Facebook.

ihavenoname
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Thank you Celia, I am trying via Facebook now. Although the first answer I got was incorrect! 

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