Downgrade subscription

[demousertw]

Hello,

I have two annual subscriptions on Red Unlimited and Red that end on Sep 28th, 2023. However, after using it for a month I realized that I am not using that much of data and was wondering if there's any way I could downgrade my subscription?

I saw from your website that this is possible, https://www.vodafone.nl/support/abonnement-en-rekening/wijzigen, but I can't find it anywhere within myvodafone. Could you please help?

[Energieboy · Accepted solution]

Hi @demousertw 
Welkom op de klanten helpen klanten Community van Vodafone. 

The best what you can do is to call 0800-2266789. See this page for more information: https://www.vodafone.nl/support/abonnement-en-rekening/wijzigen 

So call that number and someone from costumer service will help you.