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Lid sinds december 2023
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Re: Compensation for Network issues Onopgelost

I totally agree that the solution should have been found from Vodafone's customer support more quickly .For that reason I am requesting a reimbursment for the period affected € 150,- (6x € 25 May-Oct...

Re: Compensation for Network issues Onopgelost

Hello, Cecilia, good day. If you check the whole conversation, and the documentation done from the local store, I communicated that the issue occurs everywhere. I used my work and home as the 2 most f...

Re: Compensation for Network issues Onopgelost

Hello Cecilia. For this issue, the lack of internet in my phone, I asked for help to both online customer support and the local store. I followed their instructions on how to solve this, so as you do,...

Re: Compensation for Network issues Onopgelost

Hello good day. Since both SIMcards are from Vodafone shouldnt the company compensate for the defective SIM Card? All these months I still had to pay for a service I didnt have (Internet in my mobile ...

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