Unlink my old Ziggo account

[AtotheK29]

I need to unlink my old Ziggo account from my current Vodafone account. Can someone please help me?

[Louis]

Welcome to the Vodafone community. It is certainly possible to disconnect the accounts. I'd be happy to help you with this.

Can you send me a private message through here? You can click on a new message at the top here. Then add me as a recipient.
In the message you may state the following information for verification:
- First and last name
- Address and zip code
- Date of birth and mobile number
- Last 4 digits of your bank account number
- E-mailadress
I like to hear from you!

[Louis · Accepted solution]

Thank you for the details @AtotheK29. I disconnected the accounts. You can create a new My Ziggo account with an e-mail address that is not yet in use. If you still have any questions left, don't hesitate to contact us!