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2 weken geleden

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Re: Incorrect info on Vodafone website and app Onopgelost

I could not find a specific section under personal information where I can input email address and I've noted the two addresses that I use under personal comments. The first is associated with my Voda...

Re: Incorrect info on Vodafone website and app Onopgelost

I received notification that my issue was solved, however that is not the case. The issue remains. My account shows the incorrect customer number and as a result I do not have access to my information...

Re: Incorrect info on Vodafone website and app Onopgelost

Dear @Krista, I had tried to check it from different devices and that was not the issue. I recently noticed, as I mentioned on my last message, there seems to be two customer numbers associated with m...

Re: Incorrect info on Vodafone website and app Onopgelost

Dear @Krista, I think I may have found what the issue is. When I checked one of the emails regarding a past contract extension, my customer number is different than the one that appears on my account ...

Re: Incorrect info on Vodafone website and app Onopgelost

Thank you for your response @Krista. I have only used one account since I agreed on a contract with Vodafone and I have the correct login details. In order to double check, I used the provided link an...

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