Flaubio

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Apple Watch stuck on “waiting”

Hi,

my Apple Watch is stuck on “waiting” for the VF nl set up, today I went to the store and they cancelled my one number subscription but it still says “waiting”, what shall I do?

 

Thanks for the support 

4 Reacties 4
Energieboy
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It's good that you're sounding the proverbial alarm! I have seen the error message 'waiting' in the configuration of the Watch App more than once on the Community. The solution here is to delete the current request from OneNumber, so that you can then order/activate OneNumber again. Before making the new request, please restart your device and Apple Watch. 

Someone from Vodafone will be online again on Monday to watch with you. If you can't wait, visit a Vodafone store again to solve the problem there, together with an employee. But the above should now work because someone from the store has already stopped your OneNumber.

Flaubio
topicstarter
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Hello, still stuck on waiting although the subscription is cancelled 

Energieboy
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The solution here is to delete the current request from OneNumber, so that you can then order/activate OneNumber again. Before making the new request, please restart your device and Apple Watch. 

Please contact customer service, they can help you with this. Otherwise wait until Monday.

Flaubio
topicstarter
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It is solved, I restarted my phone and watch and the “waiting” was gone, went through activation and it was successful, thanks 

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