No VoLTE on Oneplus 9 Pro

[korso]

Dear Vodafone team,

I acquired a OnePlus 9 Pro phone. I can use wifi calls (vowifi) but there is no volte option in the settings which I find super weird. Does any other user have the same issue?

[Cecilia]

We will keep this thread open @korso. Enjoy your holiday and we keep in touch! 

[korso · Accepted solution]

Dear @Cecilia , apologies for the later reply . I went to the vodafone shop like suggested. All is working well. The problem was that if I use 5G I have very bad coverage in my area , which makes using data during volte calls even worse. I switched to 4G for the time being and all is good. Sorry for all the trouble!!

[korso]

Additionally and for other OnePlus users out there , it is normal to not see the VoLTE switch in the vodafone sim. Seems to be related to the way Vodafone network handles the volte profiles but it works well regardless.

[Alex]

Great to hear, @korso ! Thanks for clearing that up and giving the additional information. I selected your reply as a solution 👍