I have lost the sim pack and I need PIN and PUK

[bfakhriloo]

Hi

I have lost the sim pack and I need PIN and PUK, how can you help me ? 

thanks 

[Energieboy · Accepted solution]

Hi @bfakhriloo 
Welcome to the customers help customers Community of Vodafone.

If you lose your PIN code, you will need a PUK code. If you have also lost your PUK code, you can also find it in My Vodafone or the MyVodafone app. You can find your PUK code under the products heading. If it doesn't work, you can contact customer service, these people can help you further.