Vodafone prepaid credit

[Joedith]

Hello. This morning I wanted to buy 5 euros for my prepaid but you charged me twice. Despite that now you told me that my credit is 0 but the payment went through

[Energieboy]

There is no point in opening two topics with the same question. That's why I ask the moderators to close this topic. I have already given you an answer to this topic: https://forum.vodafone.nl/prepaid-3/vodafone-prepaid-credit-298373#post311029

[Louis]

Topic closed