Hi
@delber No problem at all! We can speak English as well ;).
Of course it's possible to receive an unlock-code. If the device is older than one year, you can receive the unlock-code for free. Unfortunately I can't request this for you via this forum because we need some extra information about the device, so please contact us via Twitter or Facebook (@VodafoneNL). Then we will request the code for you!
😄