Roaming in EU Countries

[Zazy Walsh]

How can I activate my SIM card when I am traveling to a different country in the EU?

[Energieboy]

Hello Zazy Walsh
When you go to a other country, your phone will go automatically to the right provider.
You need only to have you phone on with Roaming (settings - mobile network)

And you need to have roaming on in your My Vodafone.

[Louis]

If you need to activatie a simcard you can do this through My Vodafone or send us a message through Twitter, Facebook or start a chat in My Vodafone Zazy Walsh By activating roaming you can follow the tip from Energieboy

Can you let us know if it works?

[Zazy Walsh]

Thank you for the help! But how do you activate roaming in My Vodafone?? When I travelled to France and activated roaming, it did not work at all..

[Louis]

It is automatically activated even when you are in the Netherlands. The only thing what you need to do is turn on roaming and make sure your settings are correct.
What kind of phone do you have?

[Energieboy]

This depends on what device you have. Usually you can find this setting under Settings -> Mobile Network.

[Zazy Walsh]

I have a samsung. It works in the Netherlands but any time I travel outside it does not work. I am currently in the UK and it refuses to work. I have put on my data roaming and restarted my phone but it says it cannot connect to a network. Is there something I am doing wrong?

[Louis]

Could you check which APN you have (settings-mobile network and then onder acceptpoints. There should be the name Vodafone Live and apn live.vodafone.com

[Louis]

You can also switch network under operators.

[Zazy Walsh]

That worked! Thank you very much for your help.

[Louis]

Your welcome 🙂 Enjoy your stay!