No esim voucher

[shingoxx222]

Hi my number is transferring to vodafone today, but I still haven't received my esim voucher. Can someone help me check the status?

the order number is *** , my phone number is 06***

**Personal details removed by moderator - privacy**

[Cecilia · Accepted solution]

Hi @shingoxx222

I see that you already had contact with one of my colleagues about this matter. Is everything working already? If not, please contact my colleagues of the department ''status order'' again on 0800 - 0560.