Unfortunately, I'm not yet been able to check the details of my subscription via the MyVodafone app or via the website;on the app I always get the message 'No roles available/Geen rollen beschikbaar' when I try to log in and on the website I don't see any data at all. I would like to know if there is a solution for this, thanks in advance!
Oh my, that doesn't sound right. I'd be happy to help you with this. Can you send me a private message through here with the following information:
- First and last name
- Address and zip code
- Date of birth and last 4 digits of your bank account number
- Mobile number and email address that you use for My Vodafone.
As soon as I have received the data, I will look with you at what exactly is going on with the account and fix it for you. I like to hear from you!
Vodafone en Ziggo werken al een tijdje samen. Daarom heb je ook nog maar
één account nodig om in te loggen op My Vodafone of Mijn Ziggo. We
leggen je hier uit hoe je dit kan regelen. Vind jij het niet...