My Red together out of limit

[teresarajat]

Dear Customer Service,

I received a message telling me that my Red Together data budget is finished for the month?

How can that be?

I have 160GB in total in the Red Together plan, right?

Thanks.

Rajat

[Michel Br]

We got the very same message. In My Vodafone 0 out of 0 gb is supposedly left. This must be a mistake. Especially since we are home bound and continuously on wifi.

[Energieboy · Accepted solution]

Hello @teresarajat  and @Michel Br 
At this time, you may experience problems displaying your bundle credit. When you have a Red Together subscription, your bundle credit may show as 0 MB. In addition, it is possible that you have received a text message that the bundle has run out, although this is not the case. You can continue to use your internet bundle.

Follow this topic:

https://forum.vodafone.nl/vodafone-nieuws-57/problemen-weergave-tegoed-301025