Converged offer

[Tibo]

Hi everybody,
I try to find help to to get my Converged offer go live and get the extra 3Go data. It seems email adress need to be the same for both Vodafone RED and Huis. Can somebody advice how to make it happen please ?

Below the reply I received from Vodafone Huis when asking for help :
"Thank you for your e-mail. You want to use the Converged offer. You need to have your mobile RED subscription on the same adress as Vodafone Thuis. I'd like to advise you to call our mobile customer service. They surely can help you with this."

Thanks in advance,
Thibault

[Anonymous]

Hi

Normally you will ge the 3GB extra after a month/30 days. My colleagues from the customer service (mobile) can help you further with this.

[Marc]

Topic closed.

[Marc]

Gearchiveerd.