1GB Blox problem

[camilamartinez]

Hi,
I just added 20 eurosto my account, because I wanted to buy a 1GB Blox, becuase the last one was over (before the month ended), but I can´t because in My Vodafone account says that is still activ, and if I send a SMS I recieve an error message saying that I can´t buy a new Blox, although it shows that I have no mre credit in that Blox and indeed, the 100MB Blox (per day) was automatically activated.
Thank you very much

[Maartje]

Hi Camilamartinez,

Could you tell me which BloX you've activated before? Some BloX are valid for one month and these need to be stopped manually, otherwise the BloX will be automatically renewed.