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Stacken

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Trying to call 1300 AU number and it says don’t have enough prepaid credit

Hi, 

 

I am trying to call a 1300 number in Australia (for international callers). When I try to call a voice says I do not have enough credit, but I have €25 credit and also bought the VOORDEEL WERELD bundle which should give me 50mins. I really need to make this call, can you please advise how I can call? Thanks 

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Energieboy
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Hi @Stacken 
Welkom op de klanten helpen klanten Community van Vodafone. 

What kind of number is it? If it is a premium rate number, your credit may not be sufficient. If you can't figure it out, it's best to call customer service. You can do this via the toll-free number, if you call from your Vodafone Prepaid: +31 654500100. Or chat with customer service via this Vodafone web page: https://www.vodafone.nl/support/contact 

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