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Shuqi Wang

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Prepaid: How to stop automatically (monthly) bundle renew

Hi, I sent "STOP2GB" to 4000, but it says "Your request cannot be processed as your command is not recognised. Please check your command and try again." How can I stop the automatically bundle renew?

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Cecilia
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Hi @Shuqi Wang 

You can stop this bundle renew by text or My Vodafone. You can text: STOP 2GB MAAND to 4000. You can also stop the bundle in your My Vodafone account. Can you let me know if it worked out? 🙂

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Cecilia
Community Moderator
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Hi @Shuqi Wang 

You can stop this bundle renew by text or My Vodafone. You can text: STOP 2GB MAAND to 4000. You can also stop the bundle in your My Vodafone account. Can you let me know if it worked out? 🙂

Shuqi Wang
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Yes, it works. Thank you!

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