ParisaHN

Ontdekker
  • 1Posts
  • 0Oplossingen
  • 0Likes

Last bill is not correct

In my last bill, when I add up my consumption, the final bill is incorrect. Would you please check this?

1 Reactie 1
Cecilia
Community Moderator
Community Moderator
  • 3591Posts
  • 1089Oplossingen
  • 1184Likes

Hi @ParisaHN, welcome here. 

I can imagine that you are suprised when your invoice is higher then expected. Your invoice is higher because costs for data outside the EU is been charged. For 7 March you added the Alles-in-1 Wereld bundle. This is a bundle for 1 day and expires at 7 March 00:00. 

Costs have been charged for Data outside the EU on 8 March. The Alles-in-1 Wereld bundle was already expired at that moment.

For more information, please contact our Customer Service.

E-mail notificaties
Aan Uit

Ontvang een update bij nieuwe reacties in dit topic.

Polls
Wat vind jij het mooiste aan de iPhone 16 serie?

Uitgelicht topic